“We do not offer a refund or exchange policy for our products. Due to the delicate nature of the product and the possibility of damage if mishandled, we cannot accept returns once a product has been sold. To ensure the product’s condition, we require customers to inspect it via a video call before finalizing the purchase.

In the event that a product is damaged during the transportation process, we will gladly accept the return of the damaged item. A refund will be provided to the customer in such cases. We appreciate your understanding and cooperation in ensuring the quality and integrity of our products.”